Shipping and Returns

Shipping

We dispatch orders twice a week on Tuesdays and Fridays with DPD service.

Shipping for orders above 75 euros is free in Belgium, Netherlands, Luxembourg, Germany and France.

Shipping rates and delivery time depends on the destination country, please see our current rates below.

Please note that although we do our best to deliver your goods in time, delivery time below is an indication only. If you don’t find your country below or have other questions regarding the delivery, please reach out through the contact us form or via email info@gojungle.be.

Returns

We offer a 30-day free return policy on sealed and unused products.

If you are unhappy with the products you received, please reach out via the contact form or by email info@gojungle.be and let us know the number of the order you want to send back. You don’t need to tell us the reason for your return, but we would really appreciate it in order to keep our customers happy in future. We will then send you the return label and shipping instructions.

We will process the refund within 8 working days once we receive the package from you.  In case the delivery attempt failed and the parcel arrived back to us, we will refund you the cost of order minus delivery costs.

Products can be returned to:

GoJungle, Abrahamstraat 44/0001, 9000 Gent, Belgium

100% Peat-free

Coco coir is a sustainable and eco-friendly alternative to peat. We pack it with nutrients and use it as the base component for all our potting mixes.

No Perlite

Perlite requires a significant amount of energy to produce. We choose pumice, which is more sustainable and does not rise to the top of the pot.

Bioactive

Our mixes contain various soil bacteria, beneficial fungi, yeast and enzymes. Such biodiversity ensures a healthy root growth and a strong immune system for your plant.

Made in Belgium

All our potting mixes are freshly prepared for each order and packed in a recyclable package with FSC-certified paper label. We mix, pack and ship from Ghent, Belgium.